Your Privacy Matters
Altira is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
Last updated: August 20, 2024
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database Information We Collect
We collect information to provide and improve our services. This includes:
- Personal identification information: Name, email address, phone number, shipping address, and payment details.
- Order history: Products purchased, preferences, and transaction data.
- Usage data: How you interact with our website, including pages visited, time spent, and referral sources.
- Device information: IP address, browser type, and operating system for analytics and security.
We collect this data when you create an account, place an order, subscribe to our newsletter, or browse our site.
settings_applications How We Use Your Data
Your information helps us deliver a better experience:
- Order processing: To fulfill your orders, send confirmations, and provide customer support.
- Personalization: To recommend products and tailor content to your preferences.
- Marketing: To send you promotional offers, newsletters, and updates (you can opt out anytime).
- Improvement: To analyze trends, track site performance, and enhance our services.
- Security: To detect and prevent fraud, abuse, or unauthorized access.
lock Data Security
We take security seriously and implement industry‑standard measures to protect your data:
- Encryption: All sensitive data is encrypted during transmission using SSL/TLS protocols.
- Access controls: Only authorized personnel have access to your personal information.
- Secure storage: Your data is stored on secure servers with regular security audits.
- Payment security: We use PCI‑compliant payment gateways and never store your full card details.
While we strive to protect your data, no system is 100% secure. We encourage you to keep your account credentials confidential.
cookie Cookies
We use cookies and similar technologies to enhance your browsing experience:
- Essential cookies: Required for basic site functionality, like shopping cart and checkout.
- Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Preference cookies: Remember your settings, like language and region.
- Marketing cookies: Used to deliver relevant ads and promotions.
You can manage or disable cookies through your browser settings. Please note that some site features may not work properly without cookies.
gavel Your Rights
You have control over your personal data. Under applicable laws, you have the right to:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct any inaccurate or incomplete information.
- Erasure: Request that we delete your data, subject to legal obligations.
- Restriction: Limit how we process your data in certain cases.
- Data portability: Receive your data in a structured, machine‑readable format.
- Object: Object to processing for marketing or other legitimate interests.
To exercise these rights, please contact us.
email Contact Us
If you have questions, concerns, or requests regarding this privacy policy, please reach out:
Email: privacy@altira.in
Phone: +91 1800-ALTIRA
Address: Altira Wellness, 123 Green Valley, Mumbai 400001, India
We typically respond to inquiries within 2‑3 business days.